Frequently Asked Questions
Everything you need to know about our home essentials, shipping, and more.
What is the FIFTY/FIFTY quality guarantee?
At FIFTY/FIFTY, we believe in the perfect balance of form and function. All our home goods are crafted with premium materials and undergo a rigorous quality control process to ensure they meet our high standards for durability and design.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order is processed, you will receive a tracking number via email to monitor your package's journey to your home.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that certain oversized furniture items may be subject to a restocking fee. Returns must be initiated through our online portal.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer international shipping to more countries in the near future. Sign up for our newsletter for updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger home investment purchases.
How do I care for my FIFTY/FIFTY textiles?
Each product comes with a specific care label. Generally, we recommend washing our linens and cotton goods in cold water on a gentle cycle and tumble drying on low to maintain the integrity of the fibers and colors.